Track Your Ultra Liver Order

A: Enter your order number and the email address used at checkout in the form above. You can also track directly using the tracking number in your shipping confirmation email via USPS, UPS, or FedEx. Shipping confirmation emails are sent within 1 to 2 business days of your order being placed. If you haven't received one, check your spam or junk folder first, then contact our customer service team.

A: Orders are processed within 1 to 2 business days of placement. Standard shipping to all US states then takes 5 to 7 business days. Total time from order to delivery is typically 6 to 9 business days. Expedited shipping options available at checkout will reduce this timeline. Business days exclude weekends and federal holidays.

A: First, check your spam, junk, or promotions folder — shipping confirmation emails sometimes get filtered. If your order was placed within the last 2 business days, it may still be processing. If it has been more than 2 business days and you still have not received a confirmation, contact UpWellness customer service at (800) 876-2196 with your order number and we will track it down for you.

A: Yes. Free shipping is included on all Ultra Liver orders to all 50 US states — no minimum purchase required. Free shipping applies to all 1-bottle, 3-bottle, and 6-bottle packages purchased through the official UpWellness website. Expedited shipping upgrades are available at additional cost at checkout.

A: If the carrier shows your package as delivered but you have not received it, first check around your property (porch, mailbox, side entrance, with neighbours), check with other members of your household, and allow 24 hours as carriers occasionally mark packages delivered slightly early. If it is still not found after 24 hours, contact UpWellness customer service at (800) 876-2196 and we will work with the carrier to resolve the issue.

A: Address changes are possible if your order has not yet been dispatched. Contact UpWellness customer service immediately at (800) 876-2196 or by email with your order number. Once an order has been handed to the carrier, address changes must be made directly with the carrier using your tracking number — we cannot modify in-transit shipments from our end.

A: UpWellness Ultra Liver ships free to all 50 US states as standard. For international shipping availability and rates, contact customer service at (800) 876-2196 or email us. International orders may be subject to additional shipping costs, customs duties, and extended delivery timelines.

A: UpWellness provides a 60-day money-back guarantee on all purchases made through the official website. To initiate a return, contact customer service at (800) 876-2196 Monday–Friday 9 AM–9 PM ET or Saturday 9 AM–6 PM ET. Ship your return to the UpWellness Returns address in Buford, Georgia. Refunds cover the full product cost less shipping and handling fees.

A: If your Ultra Liver order arrives damaged, take photos of the packaging and product immediately and contact UpWellness customer service at (800) 876-2196 or by email. Include your order number and photos. We will arrange a replacement or refund as quickly as possible. Please do not discard the damaged packaging as it may be needed for the carrier claim process.